Monday 31 January 2011

Online versus traditional coverage

When developing proactive campaigns, brand mentions in the right places remain the most important thing to our clients, not necessarily how we incorporate social media in to existing plans. The core for all those in the communications industry is still about identifying the target audience before building a campaign which is relevant and interesting to the target audience; the appropriate medium – whether that includes social media or not – should always remain secondary.

What print journalists write (or indeed blog about) will always be important to brands - no question. However, a social media comment on a client’s story or brand mention is much more personal, which may well exceed the reach and power of a newspaper mention. Understanding and being able to evaluate this for a client is imperative.

With every client, we instill Brazil’s philosophy of adopting a proactive social media strategy for the right reasons, rather than simply as a ‘me too’ exercise. This approach allows us to measure exactly what we set out to do, which our clients clearly appreciate.

Brazil’s recent swiftcover.com campaign to reach mid-to-late ‘20 somethings’ about the dangers of drunk passengers in the run up to Christmas is a classic example. We prioritised social media activity alongside targeting major online news channels such as MSN and Yahoo! as well as the national newspaper websites such as the Mirror, Guardian and Daily Star – all of which we gained coverage in. The knock-on effect and planned seeding of the story resulted in thousands of tweets not necessarily mentioning the brand but each and every one linking to the coverage, which mentioned swiftcover.com throughout. A hugely successful campaign based through an online strategy – and we got significant articles in a few national newspapers too, which is always welcome!

See our thoughts on this in prmoment, or, for more information, get in touch!

Tuesday 25 January 2011

PR Trends 2011 - Five of the Best

PR, like any other marketing discipline, is going through major transitions, and in 2011 I think we will see a number of significant trends which may evolve our industry further.

Here are five for your consideration:

1. No More PR Boxes
Everyone has their own perception and interpretation of exactly what PR is – thus the difficulty I had in explaining to my mother what I actually did for a living. However, the boundaries of this loosely defined discipline will blur even further in 2011. We are now seeing brand owners looking for creative campaigns rather than generic PR support – so PR can’t be put in a box and must innovate and collaborate in order to maintain a stand alone image.

2. Social media – common sense please!
Possibly more of a wish than a definite trend, however we’ve becoming increasingly jaded by the plethora of “social media gurus” and specialist social agencies trying to capitalise on the ignorance of marketing directors.
Much of social media is a combination of common sense and old fashioned communications techniques – it shouldn’t cost an arm and leg to implement nor should it be mandatory for all businesses to jump on the bandwagon.

3. Bloggalists
We have journalists, we have bloggers and we also have journalists with blogs. However 2011 be the first year in which those seeking a way into journalism become a bloggers with a loyal following first, with newspapers and magazines giving commissions based on the popularity of a blogger. Those with the most followers win!

4. Mob.Com
Everyone who is anyone has a smartphone now – and 2011 will see a further evolution. While those brand owners who produced an iPhone app last year probably think they are leading the way in mobile communications, in reality "mob.com" will be about much more than designing “cool” (but often useless) apps. QR (Quick Response) codes are starting to infiltrate popular society and there is great PR potential in developing mechanisms not just for data capture, but driving traffic to websites, shops, retail outlets and brand-related events. Also watch out for how PR can use augmented reality on mobile can engage with consumers in new and creative ways.

5. The Price is Right
The retail space is constantly being challenged. Twelve years ago the revolution started when online retailers went head to head with their “bricks and mortar” counterparts, and the pressure hasn’t subsided. This year we will see how retailers can connect to savvy consumers to offer instant deals, special offers and exclusive products. KGB Deals and Groupon have already made inroads into this market, and this model will be replicated (and improved) by established retailers, and of course shamelessly promoted through social media.